Privacy Policy

At Zowraq Al Oud, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law in the Kingdom of Saudi Arabia.

1. Data We Collect:

• Personal Information: Name, mobile number, and email address.
• Delivery Data: Shipping address, city, and delivery area.
• Payment Data: Electronic payment information (processed securely through approved payment channels, and we do not store your credit card details).

2. How We Use Your Data:

• Processing and delivering your orders of oud and incense to your address.
• Communicating with you regarding order status or providing technical support.
• Sending promotional and marketing offers specific to the store (you can unsubscribe at any time).

3. Data Protection and Sharing:

• We are committed to securing your data and not selling or sharing it with any other commercial entity.
• Your data is only shared with shipping and delivery partners to fulfill your order, or when required by law.

4. Customer Rights:

• You have the right to request access to your personal data that we collect, modify it, or request its deletion.